Payment methods

Choose from the payment methods shown at checkout. Klix is offered for electronic payments: follow the instructions in the payment provider’s environment to confirm payment. If cash payment to the courier is offered, its fee is shown before confirmation.

How do I know payment was successful?

After payment, return to the shop and check the order confirmation. We also email it to the address provided at checkout. If money was debited but no confirmation arrived, contact us before attempting another payment. Email [email protected] with your order number and payment time. Never send us card numbers, banking credentials or passwords.

Refunds

Refund conditions for withdrawal from a distance contract or faulty goods are set out in our terms and conditions. For a specific order, email [email protected].

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